Before we get into specifics, let us be clear on our shipping “philosophy”:
We want to get things to you as quickly as humanly possible.
If there is a shipping charge (for expedited shipping, for example), we are not in business to “profit” from shipping; you are charged what we are charged;
Our primary shipping services are USPS Priority, FedEx Ground or FedEx Home Delivery. All are “ground” services that take 5-7 business days from coast-to-coast (many of our products ship from our store in Cary, NC, but we have warehouses throughout the country and will sometimes dropship direct from the manufacturer. However we choose to ship…the intention is to get the products in to your hands as quick as possible).
The method of delivery – preferred method is either USPS (Home or Business), FedEx Ground (commercial addresses) or FedEx Home Delivery (residential addresses). FedEx Express Saver takes 3 business days; 2nd Day Air is two business days, and there are several options for Overnight delivery based on the time of day to be delivered.
Additionally, please note that delivery time is also based on “business” days. For example, if you place an order on Sunday, it’s impossible for us to ship an item the same day as all the shippers are closed.
Free Shipping Offers
Orders that qualify for Free Shipping, which will be USPS, FedEx Ground or FedEx Home Delivery (5-7 days for cross-country delivery). Free shipping promotions are available on domestic shipments only. Free Shipping DOES NOT include oversized items or international shipments. If there are any issues with your order, we will contact you before processing your order.
We do not profit from shipping. Should you choose Rush shipping, or if we’re shipping your order internationally, your shipping cost will be exactly the same as we are charged by whichever shipping company is used to deliver your package. Shipping costs are calculated on the website automatically during Checkout based on the weight/dimensions of the items you are purchasing.
If you’d like to make a purchase and have it shipped internationally, please feel free to contact us directly. Be sure to include a list of the products you’d like to purchase, your shipping address, phone number, and any other contact informantion. A member of our Customer Service team will contact you to make all the arrangements.